Work-Life Balance, Career Development, and Compensation as Antecedents of Employee Loyalty

Patricia Sherini Aplonia Lende; I Gusti Ngurah Agung Gede Eka Teja Kusuma; I Komang Oka Permadi

doi:10.36733/emas.v7i9.14817

Authors

Patricia Sherini Aplonia Lende Universitas Mahasaraswati Denpasar, Indonesia
I Gusti Ngurah Agung Gede Eka Teja Kusuma Universitas Mahasaraswati Denpasar, Indonesia
I Komang Oka Permadi Universitas Mahasaraswati Denpasar, Indonesia

DOI:

https://doi.org/10.36733/emas.v7i9.14817

Keywords:

work-life balance, career development, compensation, employee loyalty

Abstract

Employee loyalty is important for organizational continuity because it reflects employees' willingness to remain, contribute, and maintain commitment to the organization. PT Ameritindo Cerah Terpadu experienced an upward turnover trend, with the rate reaching 10.71% in 2024, alongside employee concerns regarding work-life balance, career development, and compensation. This study examines the effects of work-life balance, career development, and compensation on employee loyalty. A quantitative survey was conducted among all 56 permanent employees using saturated sampling. Data were collected through a five-point Likert-scale questionnaire and analyzed with SPSS using instrument tests, classical assumption tests, multiple linear regression, multiple correlation, F-test, t-test, and the coefficient of determination. The results show that work-life balance, career development, and compensation each have positive but statistically insignificant partial effects on employee loyalty. However, the three variables jointly have a significant effect (F = 10.977; p < 0.001), with an adjusted R² of 0.379. The findings indicate that employee loyalty is better understood as the outcome of an integrated set of employment practices rather than a single isolated factor.

References

Adawiyah, S., Karisga, C. D., Noveriza, R., Mosyani, R. F., & Riyanto, S. (2020). The effect of work-life balance and employee satisfaction on employee loyalty of Gpret Studio. IOSR Journal of Humanities and Social Science, 25(1), 59–63. https://doi.org/10.9790/0837-2501015963

Aman-Ullah, A., Aziz, A., Ibrahim, H., Mehmood, W., & Aman-Ullah, A. (2023). The role of compensation in shaping employee's behaviour: A mediation study through job satisfaction during the Covid-19 pandemic. Revista de Gestão, 30(2), 221–236. https://doi.org/10.1108/REGE-04-2021-0068

Basem, Z., Norawati, S., Kamal, M., Munika, R., & Hastuti, S. (2022). The effect of compensation, workload, and work life balance on employee loyalty with job satisfaction as a moderating variable. Italienisch, 12(2), 405–425.

Batubara, D. J. B., Simamora, N. A., Silaban, R., & Tambunan, T. S. (2025). Jurnal ketahanan ekonomi dan bisnis perkembangan. Jurnal Ketahanan Ekonomi dan Bisnis Perkembangan, 1(1), 1–12.

Budiana, I. M. A., Landra, N., & Puspitawati, N. M. D. (2021). Pengaruh pengembangan karir, disiplin kerja dan komitmen organisasi terhadap kinerja pegawai Kantor Camat Manggis, Kabupaten Karangasem. VALUES, 2(2), 423–432.

Diana, A. N., Jimad, H., & Karim, M. (2022). Effect of work life balance (WLB) and workload on employee performance with motivation as a moderation variable (Study on employees of PT. Bukit Asam (Persero), Tbk Tarahan Harbor Unit). Tafkirul Iqtishodiyyah, 2(1), 238–272.

Dua Mea, M. H. C., & Se, H. (2023). Work-life balance, job satisfaction, and work environment influences on educators' loyalty: Study on female lecturers at the University of Flores. In C. Wen-Hai & A. Mursid (Eds.), Proceedings of the International Conference on Business, Accounting, Banking, and Economics (ICBABE 2022) (pp. 3–13). Atlantis Press.

Egyansyah, F. F., Darmawan, A., Purwidianti, W., & Purnadi, P. (2022). The effect of compensation, work environment, and career development on employee loyalty (Study on Bank Jateng Syariah Employees). International Journal of Economics, Business and Accounting Research (IJEBAR), 6(4), 2469–2479.

Elmi, F. (2020). Manajemen sumber daya manusia. Mitra Wacana Media.

Erika, E., Yunior, K., Devita, F., Tamara, I., & Herryanto, C. (2021). Pengaruh disiplin kerja, kompensasi dan kepemimpinan terhadap kinerja karyawan dalam PT. Sabas Indonesia. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 4(2), 905–914. https://doi.org/10.36778/jesya.v4i2.465

Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.

Gosal, A., & Y. S. (2025). International Journal of Management Science. International Journal of Management Science, 1(1), 45–54. [Perbaikan: Judul artikel tidak jelas, silakan perbaiki]

Gulo, E. S., & Waruwu, M. H. (2025). Peran sistem kompensasi dalam meningkatkan loyalitas karyawan: Studi kasus UD Erwin. Jurnal Ilmiah Ekonomi dan Bisnis, 13(2), 1067–1078.

Liana, Y., Megantoro, W., & S, D. P. (2023). Loyalitas karyawan dan kompensasi terhadap kinerja karyawan pada CV. Lensa Informatika Surabaya. Inspirasi: Jurnal Ilmu-Ilmu Sosial, 20(1), 821–829.

Manoppo, I. D., Koleangan, R. A. M., & Uhing, J. (2021). Pengaruh pelatihan dan pengembangan karir terhadap kinerja karyawan pada PT. Unilever Indonesia Tbk di Manado. Jurnal EMBA, 9(1), 335–344.

Mardiani, I. N., & Widiyanto, A. (2021). Pengaruh work-life balance, lingkungan kerja dan kompensasi terhadap kinerja karyawan PT Gunanusa Eramandiri. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 985–993. https://doi.org/10.36778/jesya.v4i2.456

Melayansari, M., & Bhinekawati, R. (2020). The impact of work-balance on employee performance mediated by employee loyalty (Lessons from female employees working in international environment in Greater Jakarta, Indonesia). In Proceedings of the 6th Annual International Conference on Management Research (AICMaR 2019) (Vol. 132, pp. 113–118). Atlantis Press.

Moslem, M., & Sary, F. P. (2021). Pengaruh ketidakamanan kerja dan stres kerja terhadap intensi turnover pada karyawan Kaltim Post Samarinda. Psikostudia: Jurnal Psikologi, 10(2), 153–164. https://doi.org/10.30872/psikostudia.v10i2.5221

Muliawati, T., & Frianto, A. (2020). Peran work-life balance dan kepuasan kerja terhadap kinerja karyawan milenial: Studi literatur. Jurnal Ilmu Manajemen, 8(2), 606–620.

Nahdiah, F. A., Syafrudin, O., & Akbar, I. (2024). Analisis kepuasan kerja dan lingkungan kerja terhadap loyalitas karyawan Z & J Bakery Kuningan. Indonesian Journal of Strategic Management, 7(1), 14–19. https://doi.org/10.25134/ijsm.v7i1.8689

Oktavia, Y. (2022). Pengaruh hubungan kerja, lingkungan kerja, dan pengembangan karir terhadap loyalitas karyawan PT. Ananta Swasta Dana. Ekonomi dan Manajemen Bisnis, 1(1), 112–119.

Olga, L., & Nurraihan, F. (2025). The role of career development in enhancing employee loyalty: A literature review. Journal of Management Science (JMAS), 8(1), 279–287. https://doi.org/10.35335/jmas.v8i1.604

Perumda Pasar Sewakadarma Kota Denpasar. (2024). Jumlah target pendapatan dan realisasi pendapatan pada Perumda Pasar Sewakadarma Kota Denpasar Unit Pasar Badung selama periode bulan Januari – Desember 2024.

Pramudita, B., Suyono, J., & Elisabeth, D. R. (2022). The influence of career development, job satisfaction, and organizational culture on employee loyalty. Jurnal Ekonomi, 22(2), 81–92. https://doi.org/10.29138/je.v22i2.190

Rachmasari, R. T., Karmila, M., & Sutrisna, A. (2023). The effect of work facilities and compensation on employee performance at PT. Rentang Buana Niagamakmur Tasikmalaya Branch. Journal of Management, Economic and Accounting, 2(2), 103–114.

Rahmansyah, A. M., Utami, H. N., & Prasetya, A. (2023). The effect of work life balance and work engagement on employee loyalty and performance. PROFIT: Jurnal Administrasi Bisnis, 17(1), 10–18.

Ranti Lukmiati, Acep Samsudin, & D. J. (2020). Pengaruh work life balance terhadap kinerja karyawan pada karyawan staff PT. Muara Tunggal. Jurnal Ekobis Dewantara, 3(3), 46–50. https://doi.org/10.26460/ed_en.v3i3.1688

Reners, R., Harahap, P., & Sugiarti, R. (2024). The effect of compensation, career development, and work-life balance on employee loyalty with job satisfaction as an intervening variable. Jurnal Indonesia Sosial Teknologi, 5(3), 860–878. https://doi.org/10.59141/jist.v5i3.954

Sitanggang, J. M., Sebayang, I. E. S., & Nasution, H. (2024). The effect of career development and incentives on employee work loyalty. Journal of Financial Management & Accounting, 1(2), 124–135.

Sugiyono. (2018). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.

Sunaryo, E., & Nasrul, H. W. (2018). Pengaruh kepuasan kerja dan komitmen organisasional terhadap kinerja karyawan PT. Philips Batam. Jurnal Program Studi Magister Manajemen Program Pascasarjana Universitas Riau Kepulauan, 7(1), 100–120.