PENGARUH BEBAN KERJA DAN DUKUNGAN SOSIAL TERHADAP KINERJA PEGAWAI PADA PT. BPR BANK DAERAH GIANYAR (PERSERODA)
Keywords:
Workload, Social Support, Employee PerformanceAbstract
The importance of improving employee performance will bring progress to the organization to be able to provide satisfactory services. Therefore, efforts to improve employee performance are a very serious challenge for every company. Increasing performance is the responsibility of an employee, one of which can be a work target and the working hours charged. This study aims to determine the effect of workload and social support on employee performance at PT. BPR Regional Bank of Gianyar (PERSERODA).
This research was conducted at the office of PT. BPR Regional Bank of Gianyar (PERSERODA) having its address at Jalan Ngurah Rai no 71 Gianyar, with the object of research being Workload and Social Support on Employee Performance. The population in this study were employees at PT. BPR Regional Bank of Gianyar (PERSERODA) totaling 40 people. The sample of this study was determined by the population method, so the number of samples was 40 people. Data analysis in this study used the SPSS version 23.0 application. The data analysis technique used is validity test and correlation coefficient value (r) > 0.30, reliability test with Cronbach Alpha > 0.60, multiple linear regression analysis. In addition, in this study, classical assumption tests were also carried out which included tests of normality, multicollinearity, and heteroscedasticity.
The results of this study indicate that the workload has a negative effect on the performance of employees of PT. BPR Regional Bank of Gianyar (PERSERODA). Social support has a positive effect on employee performance at PT. BPR Regional Bank of Gianyar (PERSERODA).
References
Adnyaswari, N. A., & Adnyani, I. G. A. D. (2017). Pengaruh Dukungan Sosial Dan Burnout Terhadap Kinerja Perawat Rawat Inap Rsup Sanglah. E-Jurnal Manajemen Universitas Udayana, 6(5).
Gunawardena, C. N. (1995). Social presence theory and implications for interaction and collaborative learning in computer conferences. International journal of educational telecommunications, 1(2), 147-166.
Mangkunegara, A. A. P. (2016). Manajemen sumber daya manusia perusahaan. PT. Remaja Rosdakarya.
Meilinawati. (2015). Hubungan Sosial Orang Tua Denagn Minat Melajutkan Pendidikan Perguruan tinggi Pada Remaja Di Kecamatan Keluang Musi Banyuasin. Jurnal Fakultas Psikologi Universtas Bina Darma Palembang.
Paramitadewi, K. F. (2017). Pengaruh beban kerja dan kompensasi terhadap kinerja pegawai Sekretariat Pemerintah Daerah Kabupaten Tabanan. E-Jurnal Manajemen Universitas Udayana, 6(6).
Puspitasari Diyah Ayu, K. (2018). Pengaruh Beban Kerja Dan Dukungan Sosial Terhadap Kinerja Karyawan Pada PT. Perkebunan Nusantara X Pabrik Gula Lestari Di Nganjuk. Jurnal Ilmu Manajemen (JIM), 6(4).
Rokhimah, S. 2014. Pengaruh Dukungan Sosial dan Efikasi Diri terhadap Minat Melanjutkan Pendidikan ke Perguruan Tinggi pada Siswa SMA Negeri 1 Tenggarong Seberang. Psikoborneo, Vol 2, No 3, 2014 : 149-156
Sastra, B. A. (2017). Pengaruh Kompetensi Karyawan Dan Beban Kerja Terhadap Kinerja Karyawan Bank Danamon Cabang Tuanku Tambusai Pekanbaru (Doctoral dissertation, Riau University).
Sugiyono, P. D. (2015). Metode penelitian kuantitatif dan kualitatif dan R&D [Quantitative and qualitative and R & D research methods]. Bandung, Indonesia: Alfabeta.
Utami, L. A. (2020). Self Efficacy Sebagai Mediasi Pengaruh Konflik Peran Ganda Dan Dukungan Sosial Terhadap Kinerja Karyawan (Studi Kasus Pada Pt. Kailo Sumber Kasih). Prosiding Konferensi Ilmiah Mahasiswa Unissula (Kimu) Klaster Ekonomi.
Yukitasari, S. (2020). Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Melalui Stres Kerja Pada PT. BPR Mitra Jaya Mandiri Kalisat (Doctoral dissertation, FakultasEkonomi.
