PENGARUH STRATEGI PROMOSI MELALUI MEDIA SOSIAL TERHADAP KEPUTUSAN PEMBELIAN AKSESORIS HANDPHONE YANG DIMEDIASI WORD OF MOUTH (Studi pada Konsumen Bima Aksesoris Handphone di Kota Denpasar)

Authors

  • I Wayan Darmada Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar
  • Anak Agung Putu Agung Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar
  • Ni Putu Cempaka Dharmadewi Atmaja Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Keywords:

Promotion Strategy, Social Media, Purchase Decision, Word of Mouth

Abstract

The company's success in influencing consumers in purchasing decisions is strongly supported through efforts to build communication to consumers by building brands to consumers with marketing strategies, as well as innovating for new variants of a product.The purpose of this study was to determine the effect of promotional strategies through social media on purchasing decisions for mobile phone accessories and word of charge at Bima Accessories Mobile in Denpasar City. To determine the effect of word of mouth on the decision to purchase mobile phone accessories at Bima Accessories Mobile in Denpasar City. To find out whether word of mouth can mediate the effect of promotional strategies through social media on purchasing decisions for cellphone accessories at Bima Accessories Mobile in Denpasar City. The number of samples used in this study were 100 samples. Collecting data using a questionnaire. Data analysis using classical assumption test, path analysis and t test. The results of the study show that promotional strategies through social media have a positive effect on purchasing decisions for cellphone accessories in Bima, cellphone accessories in Denpasar City. Promotional strategies through social media have a positive and significant effect on word of mouth in Bima, mobile phone accessories in Denpasar City. Word of mouth has a positive and significant effect on purchasing decisions for cellphone accessories in Bima, cellphone accessories in Denpasar City. Word of mouth can partially mediate the effect of promotional strategies through social media on purchasing decisions for cellphone accessories in Bima, cellphone accessories in Denpasar City.

References

Adila, 2016. Pengaruh strategi promosi terhadap keputusan pembelian yang dimediasi oleh miat beli pada konsumen restoran KFC cabang khatib sulaiman Padang. Jurnal STIE KBP. Vol 1 No.1

Amir, 2019. Pengaruh strategi promosi terhadap keputusan pembelian pada PT. Sumber Alfaria Trijaya Tbk (Alfamart Makasar). Moveer Journal Vol 1 No.1

Amirullah. 2016. Strategic Management, cetakan ke-1. Jakarta : Raja Grafindo Persada.

Atmaja, Ni Putu Cempaka Dharmdewi, 2020 Pengaruh Persepsi Harga Dan Brand Image Terhadap Keputusan Pembelian Dan Dampaknya Terhadap Kepuasan Konsumen. Jurnal Ekonomi dan Pariwisata. Vol 15. No.2

Babin,2005. Modelling consumer satisfaction and Word of mouth. Journal of service marketing Vol 19 Hal 1330139

Budiyanto, 2016. Strategi promosi, kualitas produk, dan desain terhadap keputusan pembelian dan minat mereferensikan rumah pada Puri Camar Liwa PT Cara Sapta Ganda. Jurnal Berkala Ilmiah Efisiensi. Vol 5. No.1

Engel, 2016. Merek dan Psikologi Konsumen. Graha Ilmu. Yogyakarta.

Hasan, 2016. Marketing dari Mulut ke Mulut. Cet.Ke-1.Yogyakarta: Media Presindo.

Joesyiana, 2018. Pengaruh word of mouth terhadap keputusan pembeliankonsumen pada media online shop sopee di Pekanbaru. Jurnal valuta Vol 4 No.1

Kertajaya, 2017. Marketing. Erlangga Jakarta

Kotler, Philip dan Kevin Lane Kelle. 2017. Manajemen Pemasaran, Jilid 1. Jakarta: Erlanga.

Lotulung, 2015. Pengaruh kualitas produk, harga, dan WOM terhadap keputusan pembelian handphone evercros pada CV. Tristar Jaya Globalindo Manado. Jurnal EMBA. Vol 14. No.2

Maulidiyah, 2017. Bauran Pemasaran dan Loyalitas Konsumen. Bandung: Alfabeta

Nugraha, 2015. Pengaruh word of mouth terhadap keputusan pembelian dan kepuasan konsumen. Jurnal Administrasi bisnis. Vol 10. N0.3

Onsu, 2015. Atribut produk, citra merek dan strategi promosi terhadap keputusan pembelian sepeda motor di dealer Yamana Ranotana. Jurnal Emba. Vol 3. 2

Pamungkas, 2018. Pengaruh promosi di media sosial dan word of mouth terhadap keputusan pembelian. Jurnal komunikasi. Vol 4 No.3

Peter, Olson, 2016.Prilaku konsumen. Andi Offset. Yoygkarta

Prasetyo. 2016. Pengaruh strategi promosi dan word of mouth terhadap keputusan pembelian pada kopiganes. Jurnal Ilmu dan riset, Vol 3. No.2

Saputra, 2018.Pemasaran. Ghalia Indonesia

Sari, 2016. Pengaruh harga citra merek dan word of mouth terhadap keputusan pembelian konsumen. Jurnal ilmu dan riset manajemen. Vol. 3 No.4

Sugiyono, 2017. Metodologi penelitian. Alfabeta Bandung.

Sumardy.,Merlin., dan Merlina. 2017. Rest In Peace Advertising : Killed By The Power Of Word Of Munth. Pt Gramedia Pustaka Utama. Jakarta.

Sumarwan, 2016. Perilaku konsumen. Edisi Kedua. Bogor: Ghalia Indonesia.

Supranto, 2016. Riset Pemasaran dan Perilaku Konsumen, Jakarta: PT.Gramedia Pustaka Utama

Sutrisna, 2016.Pengambilan Keputusan dan Sistem Informasi. Jakarta: Bumi Aksara.

Tjiptono, 2016. Pemasaran Jasa – Prinsip, Penerapan, dan Penelitian, Andi. Offset, Yogyakarta.

Wibi, 2020. Pengaruh dengan media sosial terhadap keputusan pembelian sepatu olahraga Ortuseight pada masyarakat Tanjung Morawa. Journal of economic and accounting. Vol 1 No. 2

Downloads

Published

2022-06-27

Issue

Section

Articles