WIDYARI, Nyoman Yudha Astriayu; RAHAYU, Ni Made Widiari. PENINGKATAN KUALITAS PELAYANAN MELALUI PENYUSUNAN SOP PENANGANAN KOMPLAIN DAN PENGUATAN KERJA SAMA TIM DI 100 SUNSET HOTEL. PROSIDING SEMINAR NASIONAL PENGABDIAN MASYARAKAT (SENEMA), [S. l.], v. 5, n. 1, p. 529–534, 2026. Disponível em: https://e-journal.unmas.ac.id/index.php/seminarfeb/article/view/14238. Acesso em: 3 jun. 2026.