JUIMA : JURNAL ILMU MANAJEMEN https://e-journal.unmas.ac.id/index.php/juima <p>Journal of Management Sciences (JUIMA) with registration number <strong>p-ISSN 2337-9804&nbsp;</strong>and<strong>&nbsp;e-ISSN 2549-8843</strong>&nbsp;is a scientific journal that aims to publish information on research results in the field of management. The scope of management research contained in JUIMA includes production management. JUIMA is published twice a year in March and September, which is published by the Faculty of Economics, Mahasaraswati University Denpasar.</p> Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar en-US JUIMA : JURNAL ILMU MANAJEMEN 2337-9804 ANTESEDEN KUALITAS LAPORAN KEUANGAN LEMBAGA PERKREDITAN DESA https://e-journal.unmas.ac.id/index.php/juima/article/view/11196 <p><em>Financial reports are one of the factors that influence the progress of a financial institution because accurate funding reports will result in high-quality financial statements. The better the financial reports produced, the higher the chances of making the right decisions. This research examines the impact of internal control systems, accounting knowledge, accounting information systems, the role of the supervisory board, and the use of information technology on the quality of financial reports at LPDs in Klungkung Regency. The study uses employees as samples, with 69 LPD employees selected through purposive sampling. The data in this study are analyzed using multiple linear regression. The results show that internal control systems, accounting information systems, and the use of information technology have a positive impact on the quality of financial reports. On the other hand, accounting knowledge and the role of the supervisory board do not have an impact on the quality of financial reports. Future research could expand this study by incorporating other variables that theoretically influence the quality of financial reports.</em></p> Sri Ayu Permatasari I Gusti Bagus Agung Hendrawan Putra Ni Kadek Risna Putu Wenny Saitri Copyright (c) 2025 JUIMA : JURNAL ILMU MANAJEMEN 2025-03-31 2025-03-31 15 1 1 20 PENGARUH SOCIAL MEDIA MARKETING, CUSTOMER RELATIONSHIP MANAGEMENT DAN SERVICE QUALITY TERHADAP PATIENT SATISFACTION PADA INSTASKIN BALI https://e-journal.unmas.ac.id/index.php/juima/article/view/10107 <p><em>Instaskin Bali Clinic is a clinic that provides skincare services, genitals, and esthetics located in Denpasar, Bali. To date, Instaskin Bali Clinic has been committed to continuing to improve the quality of service for patients. With the hard work, this clinic takes several steps, including building good relationships with patients, improved the qualitys of services when patients visit, and updating clinic information via social media. This study is conducted to analyzed influenced of Social Media Marketing, Customer Relationships Management, and Service Quality on Patients Satisfaction in Instaskin Bali. The survey was dispersed online to 100 respondents who are patients Instaskin Bali. This research using multiple linear regression. The result says that’s Social Media Marketing, Customer Relationship Management and Service Quality partially influence to Patient Satisfaction. When tested together all variables X have an influence to variable Y where percentage 84.2% and 16.8% from other variables not examined in this study.</em></p> Ida Bagus Kurniawan I Made Dwi Wira Ardana I Nyoman Bernardus Copyright (c) 2025 JUIMA : JURNAL ILMU MANAJEMEN 2025-03-31 2025-03-31 15 1 21 37 EKSPLORASI LEVEL INOVASI RESTORAN UNTUK MENINGKATKAN KEUNGGULAN KOMPETITIF DI KAWASAN PARIWISATA SANUR https://e-journal.unmas.ac.id/index.php/juima/article/view/11143 <p><em>This research aims to determine the level of restaurant innovation in the Sanur tourism area as part of an effort to build a competitive advantage. The population in this study includes restaurants serving Indonesian and Western food. The sample consists of restaurants with a Google Rating of 4.5-5 and over 1,500 reviews. Data was collected using two methods: web and social media observation, and direct observation. The analysis technique used is descriptive quantitative, which involves calculating the percentage of innovation and categorizing it into different levels of innovation. The research results show that the level of restaurant innovation in the Sanur tourism area varies, with one restaurant at a low level of innovation, six restaurants at a medium level, and one restaurant at a high level. The average percentage of restaurant innovation implementation in the Sanur tourism area is 59%, placing these restaurants in the medium innovation level category. This research significantly advances our understanding of innovation within the hospitality and tourism sector by examining the innovative practices of restaurants in a leading tourist destination. The findings are highly valuable for various stakeholders. By implementing innovative strategies, restaurants can leverage these insights to enhance their competitive advantage.</em></p> Ni Wayan Chintia Pinaria Ni Kadek Swandewi Putu Mira Astuti Pranadewi Made Pradnyan Permana Usadi Copyright (c) 2025 JUIMA : JURNAL ILMU MANAJEMEN 2025-03-31 2025-03-31 15 1 38 52 PENGARUH LITERASI KEUANGAN, LOCUS OF CONTROL DAN PENDAPATAN TERHADAP KEPUTUSAN INVESTASI MAHASISWA UNIVERSITAS MAHASARASWATI DENPASAR https://e-journal.unmas.ac.id/index.php/juima/article/view/11197 <p><em>Investment activities are a model of fund allocation that is quite promising for the future. In the selection of investment decisions made by investors, it can be influenced by both rational and irrational factors, such as knowledge, information obtained by the investor, and psychological factors. A higher level of financial literacy can lead to better investment choices and help investors avoid losses. Investment decisions and locus of control are two principles that are interconnected in psychology and economics; the better the locus of control possessed by the investor, the better the investment decisions made. A high income will make it easier for investors to meet their needs and goals, and some can be set aside for investment. This study aims to explain the influence of financial literacy, locus of control, and income on the investment decisions of students at Universitas Mahasaraswati Denpasar. The population of this study consists of students from the Capital Market Studies program at Universitas Mahasaraswati Denpasar. The sample in this study consisted of 92 respondents who were selected using the census technique or saturated sampling. The analysis technique applied in this study is multiple linear regression analysis. The findings of this study indicate that financial literacy, locus of control, and income each have a positive impact on the investment decisions of students at Universitas Mahasaraswati Denpasar.</em></p> Ni Luh Putu Cahya Dewi Ni Putu Yeni Astiti Ni Made Indah Mentari Copyright (c) 2025 JUIMA : JURNAL ILMU MANAJEMEN 2025-03-31 2025-03-31 15 1 53 70 PENGARUH GAYA KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI DI DINAS PENDIDIKAN, KEPEMUDAAN DAN OLAHRAGA KOTA DENPASAR https://e-journal.unmas.ac.id/index.php/juima/article/view/11152 <p class="p1"><em>The purpose of this study is to analyze and test the impact of leadership and organizational culture on employee performance. This study was conducted at the Denpasar City Education, Youth, and Sports Agency (Disdikpora), and involved a randomly selected sample of 95 employees. Data obtained from the distribution of questionnaires are described in the analysis. This study uses several linear regression analyses using hypothetical tests (t-tests and f-tests) as data processing methods. The results of this study indicate (1) Leadership style has a positive and significant impact on employee performance at the Denpasar City Education and Sports Agency. (2) Organizational culture also has a positive and significant impact on employee performance, because the stronger the organizational culture is proportional to the stronger employee performance.</em></p> Anak Agung Sagung Putri Wulandari Juwita Pratiwi Lukman I Dewa Ayu Putri Wirantari Copyright (c) 2025 JUIMA : JURNAL ILMU MANAJEMEN 2025-04-06 2025-04-06 15 1