Winnie Chika Fernanda S, I Gusti Ayu Imbayani, I Made Surya Prayoga. PENGARUH BRAND IMAGE, WORD OF MOUTH DAN PERCEIVED SERVICE QUALITY TERHADAP KEPUTUSAN PENGGUNAAN JASA JNE CABANG TANGKUBAN PERAHU. emas [Internet]. 2023 Dec. 26 [cited 2025 Mar. 4];4(5):1203-14. Available from: https://e-journal.unmas.ac.id/index.php/emas/article/view/6659