NI KADEK ANITA PUTRI; I GUSTI AYU IMBAYANI; I MADE SURYA PRAYOGA. PENGARUH PHYSICAL FACILITY, TRUST DAN SERVICE QUALITY TERHADAP KEPUASAN NASABAH PADA PT.BPR BANK KERTIAWAN. EMAS, [S. l.], v. 4, n. 8, p. 1980–1988, 2023. Disponível em: https://e-journal.unmas.ac.id/index.php/emas/article/view/8205. Acesso em: 30 apr. 2025.