IDA BAGUS AGUNG MAHAPUTRA PEMARON; I GUSTI AYU IMBAYANI; I MADE SURYA PRAYOGA. PENGARUH KUALITAS PELAYANAN, CUSTOMER RELATIONSHIP MARKETING DAN EMOTIONAL MARKETING TERHADAP KEPUASAN PELANGGAN PADA PT. BERKARYA INVESTASI MULYA. EMAS, [S. l.], v. 5, n. 3, p. 68–80, 2024. Disponível em: https://e-journal.unmas.ac.id/index.php/emas/article/view/9996. Acesso em: 4 mar. 2025.