I Gusti Ngurah Bagus Adhi Putra Sahadewa, A.A Putu Agung, Ni Putu Cempaka Dharmadewi Atmaja. PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP E-LOYALTY PELANGGAN GRAB DI KOTA DENPASAR . JBS [Internet]. 2023 Jul. 26 [cited 2025 May 18];12(1):39-50. Available from: https://e-journal.unmas.ac.id/index.php/baktisaraswati/article/view/7245